On Hold Messages
Useful, informative messages that keep callers informed while they wait.


Our divisions
Professional audio for business communication. M2 On Hold writes, voices and produces the audio your customers hear, from the first ring to the final message. Scripts are shaped by our creative team, checked for pronunciation and industry-specific terminology, and brought to life by real Australian voice talent.
Experience without the ceremony
M2 grew alongside Australian business communications. That means our team understands the creative work, the professional voice, the mix and the less glamorous question of where the file needs to go.
We work with small businesses that need one clean greeting, phone providers coordinating a new system and national organisations managing audio across many locations. The job changes. The way we work does not: listen first, explain clearly and find a practical solution.
The process
Ready in up to five business days from final script approval.
Our services
Useful, informative messages that keep callers informed while they wait.
Welcome messages, phone menus, queue updates, after hours and voicemail.
Video narration, training, eLearning, marketing and public address announcements.
Part of M2 On Hold
The wider studio behind the phone system work.
Professional voiceovers and announcements for video, digital media, corporate communications, events and public spaces.
Curated, fully licensed playlists that set the mood for your space and keep your brand sounding its best.
Scripts written by our creative team and checked for pronunciation and industry-specific terminology.
A single production when that is all you need, or a managed monthly service that keeps your messages current.
The rest of the group
We don’t believe in one-size-fits-all solutions, so the best way to get started is with a conversation. Whether you are after pricing, a proposal or just want to know what’s possible, we’re here and ready to help.
Fast response. No pressure. Real people.