M2 Technology Group
M2 On Hold logo

On hold messages and phone system audio

Our divisions

Your business has a voice. Let us make it sound right.

Professional audio for business communication. M2 On Hold writes, voices and produces the audio your customers hear, from the first ring to the final message. Scripts are shaped by our creative team, checked for pronunciation and industry-specific terminology, and brought to life by real Australian voice talent.

  • Creating business audio since 1992
  • Real Australian voices
  • 100% satisfaction guarantee
  • Caller experience audit at no cost
  • Works with your phone system and provider
  • On hold messages
  • Phone system messages
  • Business audio
  • M2 Audio production
1992Where the M2 audio story began

Experience without the ceremony

We know the sound and the system.

M2 grew alongside Australian business communications. That means our team understands the creative work, the professional voice, the mix and the less glamorous question of where the file needs to go.

We work with small businesses that need one clean greeting, phone providers coordinating a new system and national organisations managing audio across many locations. The job changes. The way we work does not: listen first, explain clearly and find a practical solution.

The process

4 steps, start to finish

  1. 1Tell us what is happening
  2. 2We shape the words
  3. 3A human brings it to life
  4. 4You approve the result

Ready in up to five business days from final script approval.

Our services

What we record for you

On Hold Messages

Useful, informative messages that keep callers informed while they wait.

Phone System Messages

Welcome messages, phone menus, queue updates, after hours and voicemail.

Business Audio

Video narration, training, eLearning, marketing and public address announcements.

Part of M2 On Hold

M2 Audio

The wider studio behind the phone system work.

Voiceovers and Corporate Audio

Professional voiceovers and announcements for video, digital media, corporate communications, events and public spaces.

In-Store Music

Curated, fully licensed playlists that set the mood for your space and keep your brand sounding its best.

Scripting and Pronunciation

Scripts written by our creative team and checked for pronunciation and industry-specific terminology.

Once-off or Managed

A single production when that is all you need, or a managed monthly service that keeps your messages current.

Let’s talk

We don’t believe in one-size-fits-all solutions, so the best way to get started is with a conversation. Whether you are after pricing, a proposal or just want to know what’s possible, we’re here and ready to help.

Fast response. No pressure. Real people.